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jbngar
02-04-2008, 10:18 AM
Hi there

Is anyone available to send me my cpanel login details? My money has been happily taken and I've received the automated response with my site login etc, but I've not yet received my cpanel login.

I've had no response whatsoever to emails, support tickets and sms's; and I've not yet seen live support online ever. The phone number only has an answering machine.

Have I somehow misinterpreted this section of the FAQs:

7.2.18 How long does it take to set up a new account?
Deasoft will have your account up within 1-5 minutes. Right after you order through our online order forms you should be able to access your control panel where all of your important information is located.

Do things shut down over the Australian weekend or something? It's okay if they do - It would just be good to know that. What are support's real hours of business?

Cheers
John G :-)

admin
02-04-2008, 09:16 PM
As you know this was dealt with over email.

Daemo
02-06-2008, 09:27 AM
Do things shut down over the Australian weekend or something? It's okay if they do - It would just be good to know that. What are support's real hours of business?
i wouldnt be surprised if supports hours are business hours (9-5 mon-fri)